2024 Classes & Presentations

On Scene First Training Classes

What We Offer:

On Scene First provides various solutions to meet your public safety needs. The list of services below is far from our only service capabilities. On Scene First is always open to the idea of creating new and innovative ways of training. Please do not hesitate to discuss customizable training options. If you do not see what you are looking for, ask, and there is a chance we can make it happen. If we cannot provide a class or service, we have a vast network of public safety difference-makers we would love to connect you with.

 Class Information and Pricing Structure

Classes are available virtually, in person, and in on-demand environments.  If a price is not listed, it is negotiated based on the number of sessions and travel requirements. Please reach out for a quote.

 Class Times

Class times are flexible; we fully understand the public safety profession’s challenging schedule and are happy to offer training around the clock. While not recommended for information retention purposes, it does include overnight hours if necessary. All Classes listed on this page are 8 hours; however, they are customizable should you need more or fewer training hours at a time.

 Keynote Speaking Engagements 

We have you covered if you want an entertaining, educational, and empowering speaker. With over 25 years of public safety experience and a passion for public speaking, training, and consulting, it is truly an honor to be the opening/closing speaker at conferences and workshops nationwide. While leadership, personality/behavior, and mental health are our areas of expertise, we can offer customized messages to suit your needs. Please reach out for a quote.

 Virtual Classes

Virtual classes are delivered via the Zoom webinar platform. The student must be on camera for the class if a certification certificate is required. Virtual class pricing is determined by the number of class hours if assessment links are requested, and if it is open to all or an agency-specific class. Please reach out for a quote.  

 In-person Classes 

 The host must provide the following: 

• Comfortable classroom space, with tables

• Presentation projector and speakers

Types of in-person classes 

Contract Class: 

This is per an 8-hour training day. Back-to-back classes offer a $500 discount for each additional class during the same trip.

• A flat fee

• No minimum number of students is required.

• No limit on the number of attendees

Hosted Class:

• Each agency/student is responsible for payment.

• Per Person Fee

• The negotiated minimum number of students is based on travel requirements

• If the minimum is met, the host agency earns two free seats.

• On Scene First and the host agency will advertise to fill the seats.

Continuing Education Class Offerings by Description

 Saving Lives on Both Sides of The Call! 

First responders are accustomed to prioritizing others over themselves. This 8-hour presentation delves into smashing the stigma of compromised mental health, wellness, and interpersonal understanding. We explore a comprehensive PTSD timeline, covering events leading to PTSD, risk factors, triggers, warning signs, diagnosis, and avenues for seeking help and supporting others in their journey. This session underscores the significance of prioritizing self-care by putting on an oxygen mask on ourselves before trying to help others. By focusing on our mental health and wellness, we aim to increase awareness and better nurture ourselves and one another, ultimately contributing to saving lives on both sides of the call.

 Reset It, Before You Regret It!

Whether you're a novice or a seasoned call-taker, this session is designed to reinvigorate your approach. We begin with a brief mental health check-in and then embark on a journey to boost confidence and refine skills. This class focuses on preventing subpar call handling and identifying potential areas of liability. If you're seeking a customer service reset and insights on TTY, EMD refresh, social media do's and don'ts, and valuable free tools to enhance your performance, this class is tailored for you!"

 Renovation Time: Rebuilding Your 9-1-1 Foundation!

This session is a journey back to the early days of your public safety career. This session will aim to reset your mental and emotional outlook, underscoring the critical need to prioritize your mental well-being before extending care to others. This session should create or repair the foundation of profound responsibility 9-1-1 professionals have as the voices of reason, not resentment for both callers and responders.

We will also discuss the significance of diligent commitment over mere procedural compliance, offering numerous practical examples of best practices and common pitfalls to avoid. The focus is on instilling confidence in handling situations without fearing litigation and learning how to prevent legal issues effectively. Staying aligned with the mission and proactively countering complacency will be the focus of this game-changing session.

 The Morale-Driven Leadership Approach

This comprehensive class is designed to provide a well-rounded understanding of effective leadership and its direct impact on team morale. We'll explore how the two aspects are interconnected and essential for a thriving workplace. This integrated learning experience lets you understand how leadership and team morale are intertwined. By enhancing your leadership skills and becoming more self-aware, you'll be better equipped to create a positive and productive work environment where effective leadership and high team morale work together to drive success.

DISCover the People-Centered Perspective

The most valuable asset within any public safety organization is its dedicated team. This session centers on the DISC Model of Human Behavior, providing attendees with a valuable 24-question DISC assessment. The focus is cultivating stronger interpersonal relationships by fostering self-awareness and enhancing communication skills. Beyond the outlined topics, we also explore the significance of identifying one's role and responsibilities within the dynamic realm of human interaction.

Topics Include:

• 5-page DISC human behavior model assessment and overview

• How to know yourself, know your people, and build better teams.

• Empathy and Emotional Intelligence

• Communication Skills and Conflict Tips