On Scene First
Entertaining, Educational, Empowering
Why are we here?
On Scene First is a hub for public safety education, training, and support in the areas of technology, leadership, mental health, and tips and tricks. Here we will highlight the latest and greatest must-have technological tools, Leadership strategies, and mental health resources in the public safety space. In addition, we’ll feature entertaining, educational, and empowering interviews with public safety difference-makers, including 9-1-1 insiders and field responders, who are harnessing the power of new technology, out-of-the-box thinking, and mental health resources to equip first responders to save lives on both sides of the call.
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Podcast
The “On Scene First with Tracy Eldridge” podcast gives a stage to public safety difference-makers to share powerful stories of growth, perseverance, and leadership. We often laugh, on occasion cry, but at the end of the day, you will always hear the why!
She went from saving lives “from” the seat to saving lives “in” them!
With nearly 30 years of experience in public safety, Tracy Eldridge is the founder and CEO of On Scene First Public Safety Training & Consulting, where she provides entertaining, educational, and empowering through training and consulting focused on leadership, technology, call handling, human behavior, and mental health and wellness, Tracy brings practical experience, real-world stories, and honest conversations into every room to Save Lives on Both Sides of the Call.
Tracy began her public safety career serving a rural Massachusetts community, working her way from 9-1-1 telecommunicator to Chief Dispatcher. She has also served as a firefighter/EMT on an on-call fire department.
In addition, for more than a decade, Tracy has traveled throughout, provided online training and writing for “When Seconds Count” the country training 9-1-1 telecommunicators and public safety professionals teaching for The Public Safety Group.
Tracy also spent four years with RapidSOS, where she was part of the team working to transform how critical emergency data reaches 9-1-1. During her time there, she helped advance the delivery and adoption of device-based location and emergency data for 9-1-1 centers and first responders across the country.
A passionate speaker, trainer, and mental health advocate, Tracy has become nationally recognized for her work addressing PTSD, occupational stress, resilience, leadership, and mental wellness throughout the public safety profession. She has delivered conference sessions, webinars, workshops, and keynote presentations designed not only to improve performance, but also to remind public safety professionals that taking care of the person behind the headset, badge, or uniform matters just as much as taking care of the person calling for help.
Through On Scene First, Tracy continues to provide training, consulting, coaching, and conversations that challenge the public safety community to evolve while never losing sight of the human beings behind the profession.
Her professional recognition includes the 2007 Jeff Grossman Telecommunicator of the Year Award, the 2018 Illinois APCO Presidential Award, the 2018 Illinois NENA Sponsorship Award, and the NG911 Institute's 2020 Industry Professional of the Year Award.
“Life is too short to not know how to save one!”
-Tracy Eldridge